Because we will then know what we're paying for. Charge what the software is actaully worth which in my opinion is less than 10$ and then there would be no reason for anyone to complain. Stop advertising and marketing all these wonderful things we can do with your software when most of the time it doesn't even work! Go watch the youtube videos on what the content creators are sayin about the problems and address them. Come on Adobe, pull up your socks and get this sorted. They will con you with a better rate to keep you subscribed, but that doesnt even help anymore. They just say, go and update to the newest version, and when you do, it's even worse. Even with heavily upgraded comtupers the App crashes, the playback (with proxies is non exsistant), loads of bugs! Worst of all, the tech guys cant even tell you if they're planning on improving this or why it does that. Premerie Pro is somthing out of the stone age. To open a password protected file, you must know the password.The aboslute worst editing software! We spend so much money paying for this subscription and it hardly ever works as it should. Passwords with unsupported characters show an error dialog. When you create a password to password-protect a PDF, you must only use letters, numbers, and the supported characters listed below. To password protect a file from within an open PDF or from any file list:Įnter a password and confirm it. If a user can open a file, they can edit the file.Ĭurrently, Acrobat Reader mobile app does not support printing of password-protected PDFs. You can remove the password with desktop Acrobat (you must know the original password). You can use the restricted features with desktop Acrobat. It does not protect or change the original file.Īctions which change the file are blocked on mobile devices, including Fill & Sign, commenting, and editing. The app creates a file copy named “_protected” and saves that file to the Adobe Cloud Storage. When you create a password for a PDF, note the following: Subscribers to Adobe Acrobat Premium or Adobe Acrobat Pro DC can password protect PDFs by setting a document open password. No, you cannot use your Adobe Acrobat Premium subscription to access the subscription features on Acrobat Reader for desktop. Yes, you can access Acrobat Reader Premium subscription from multiple mobile devices by signing in with the subscription account credentials.Ĭan I use my Adobe Acrobat Premium subscription with Acrobat Reader for desktop? The app stores list the available in-app purchases (available subscription features).Ĭan I access Acrobat Reader Premium subscription from multiple mobile devices? Where can I get a complete list of features I’m getting on all platforms? I want to evaluate whether I should buy or cancel. If you log in as a different user, you should manage your subscriptions separately under each login. You cannot subscribe twice with one login ID. What do I do if I accidentally subscribe twice? Tap Settings > Manage subscriptions to view the next scheduled payment. How do I know my trial is ending and I’ll be charged?Ĭheck the settings in the Adobe app to learn when payment will be charged. To see and verify your active subscriptions, go to the app’s Settings > Subscriptions > Manage subscriptions. You may also get the error if your account does not have any active or valid subscriptions. So, make sure that you sign-in to your subscription account before restoring your purchases. You may get an “Unable to restore purchases” error if you are not signed in to the account that you used to purchase your subscription. Why am I unable to restore my subscription? I get an “Unable to restore purchases” error when I try to restore my purchases. If you cancel via the app store, check your app store cancellation confirmation policies. If you cancel via Adobe, you get a confirmation email. If I cancel my subscription, does Adobe send a confirmation? The free trial automatically converts to a paid subscription at the end of the trial period. Why was I automatically charged after the free trial ended?
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